Legal notice
Legal Notice & Statutory Disclosure
(Provided in accordance with Section 43 of the South African Electronic Communications and Transactions Act 25 of 2002)
1. Full Corporate Identity
- Trading Brand Platform: LWKey Store
- Operational Domain Entity: ://myshopify.com
- Legal Structure Framework: Sole Proprietorship / Independent Local E-Commerce Retailer
2. Physical Contact Registry & Support Matrix
- Corporate Communications Email: Lwkeystore@gmail.com
- Physical Administration Desk & In-House Returns Hub: Anfield village complex, Pinelands, Cape Town, 7405
- Target Resolution Timeline: All transactional queries or customer fulfillment notifications will receive a formal response within 24 business hours.
3. Core Retail Product Assortment & General Pricing
- Commercial Services Catalog: Premium electronic peripherals, desktop smart gadgets, lifestyle organizational accessories, and office workspace optimization components.
- Regulatory Pricing Metric: All transactional values displayed across our pages are presented cleanly in South African Rand (ZAR). Price figures exclude a flat-rate R99 Aramex courier sleeve delivery charge, which is automatically calculated and clearly displayed during the secure checkout pipeline.
4. Alternative Dispute Resolution Channels
In the highly unlikely event that a transaction breakdown or operational dispute cannot be resolved directly via our dedicated helpdesk team at Lwkeystore@gmail.com, consumer entities retain the legal right to escalate relevant transactional complaints directly to the office of the National Consumer Commission (NCC) or the local South African Consumer Goods and Services Ombudsman (CGSO).